MboaCook account deletion

Request deletion of your MboaCook account and data

This page explains how MboaCook users can request deletion of their account and associated data, or ask for specific saved data to be removed while keeping the account active.

How to request account deletion

  1. 1
    Send your request

    Email support@mboacook.com from the email address linked to your MboaCook account, or mention that account email in the message.

  2. 2
    Use a clear subject line

    Use a subject such as Delete my MboaCook account so the request is processed faster.

  3. 3
    Tell us what should be deleted

    State whether you want full account deletion or only certain saved data removed while keeping the account.

  4. 4
    We confirm and process the request

    MboaCook will review the request, may ask for a short verification step, and aims to complete eligible deletion requests within 30 days.

Data deleted when the account is deleted

  • Profile information linked to the account
  • Saved recipes and saved weekly plans
  • Selected country and cooking preferences
  • Cloud-synced wallet state inside the app account
  • Authentication links used to sign in to MboaCook

Data that may be retained

  • Payment, invoice, refund, and anti-fraud records where retention is required for legal, tax, or security reasons
  • Operational logs needed to investigate abuse or platform security incidents

These retained records may be kept for up to 180 days or longer when a legal obligation requires it.

Delete some data without deleting the account

Yes. MboaCook users can request deletion of some saved data without deleting the full account.

  • Saved recipes
  • Weekly plan data
  • Saved cooking preferences
  • Other cloud-synced profile data, where technically supported

To do this, email support@mboacook.com and specify exactly what should be deleted.

MboaCook uses this page as the public account-deletion request URL for the Google Play listing. If you are reviewing the app from the Play Console, this page is the correct destination for account and data deletion instructions.